Frequently Asked Questions

The correct Vortex ECU depends on your exact bike model, year, and application. Always review the product description and fitment details carefully before ordering. If you are unsure which ECU, map setup, or related components are right for your bike, please contact us before ordering. Our team can help point you in the right direction based on your bike and setup.

In many cases, a Vortex ECU can be used with a stock exhaust, but the best setup depends on your bike, intake, exhaust, and overall goals. If you are trying to improve throttle response, rideability, or overall performance, contact us and we can help you choose the right combination for your setup.

Many of the parts we sell can be installed by riders with the proper tools, mechanical experience, and a service manual. However, some tuning and performance products may require more advanced knowledge. If you are unsure whether a part is a good do-it-yourself install, contact us before ordering and we can help set expectations.

Yes, Tokyomods offers ECU reprogramming services. If you are looking for ECU tuning support, visit our ECU Reprogramming section or contact us for help choosing the right service for your bike and setup.

Yes, Tokyomods offers local service and installation support. If you need help with installation, tuning, or service-related questions, please visit our Service page or contact us directly to discuss your bike and the work you need done.

You can check your order status anytime by visiting our Order Status page or by logging into your account to view your order history. Once your order ships, you will receive a shipping confirmation email with tracking information so you can monitor delivery. If you placed your order as a guest or need help locating your order, please contact us and our team will help you with an update as quickly as possible. Tip: Most orders are processed during normal business hours and typically ship within 24–48 hours after processing, Monday through Friday.

Orders are processed during normal business hours and typically ship within 24–48 hours after processing, Monday through Friday. In some cases, shipping may take longer due to manufacturer backorders, restock delays, or temporary inventory issues. If we are unable to ship your order within that normal timeframe, we will notify you by email with an update. If you need a time-sensitive item, please contact us before ordering so we can help confirm availability.

Yes, we ship to many international destinations. International orders may be subject to duties, taxes, customs fees, and carrier delays depending on the destination country. These charges are the responsibility of the customer.

Please review our Shipping & Return Policy for complete return instructions, eligibility requirements, and timelines. If you are unsure whether your item qualifies for return, please contact us before sending anything back so we can help you with the correct next steps.

Visa, MasterCard, American Express, Discover, PayPal, PayPal Pay Later, Affirm Buy Now & Pay Later.

Please see https://www.affirm.com/disclosures for full Affirm Lending Disclosures

No, you do not need to create an account to place an order, but it is recommended. Creating an account makes it easier to view your order history, check order status, save your bike in My Garage, and speed up future shopping on Tokyomods. If you regularly order parts, accessories, or tuning products for the same bike, having an account makes managing everything much easier.

If you forgot your password, use the password reset page to create a new one and regain access to your account. If you continue to have trouble signing in, please contact us and we will help you get back into your account.