Frequently Asked Questions
- Do I need to set up an account with you?
-
No, but you should! Creating an account allows you to access the aeseome features we have to offe: View order history, easilty check order status, create and access "My Garage" and more!
- I've forgotten my password
-
Click here to reset your password: https://www.tokyomods.com/forgot-password.html
- What forms of payment do you accept?
-
Visa, MasterCard, American Express, Discover, PayPal, PayPal Pay Later, Affirm Buy Now & Pay Later.
- When will my order ship?
-
Orders are processed during normal business hours and typically ship within 24-48 hours after being processed Monday through Friday. Occasionally, due to manufacture’s backorders or restock delivery delays, shipping within 24-48 hours is not possible. While these situations are rare they are out of our control. In the unlikely event we are unable to ship within 24-48 business hours of processing your order you will be notified by email.
- I want to return my purchase! What do I do?
-
Please see our Shipping & Return Policy.